If you are not fully satisfied with your purchase, you may request a return within 30 days of delivery. Please see our full policy below.

• Return requests must be submitted within 30 days of delivery.
• The customer is responsible for return shipping costs.
• Items must be unused, undamaged, and in original packaging.
• All accessories and materials must be included.

Items returned without prior approval are considered unauthorized. Unauthorized returns cannot be refunded, and all shipping and handling charges are the responsibility of the customer.

Orders may be canceled within 30 minutes of submission. After that time, the order cannot be modified or canceled.

If you choose not to keep your order after it has processed, you may return it according to our return policy. All return shipping fees will be deducted from your refund.

To begin a return or check eligibility, please contact us at support@xplate.fit.