Privacy Policy

Effective Date: May 2026

xplate LLC ("xplate," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase on xplate.fit (the "Site"). By using the Site, you consent to the collection and use of information as described in this policy. Please read it carefully.

Information We Collect

We collect personal information you provide directly to us, including:

  • Name, billing and shipping address, email address, and phone number (when placing an order or creating an account)
  • Payment information processed through our third-party payment processor (xplate does not store credit card details on our servers)
  • Account credentials such as email and password
  • Communications you send us, including reviews, comments, or support requests

We also automatically collect certain information when you visit the Site, including IP address, browser type, device identifiers, pages viewed, and the date and time of your visit. This is collected via cookies, web beacons, and similar technologies.

How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer service communications
  • Improve and maintain the Site and our products
  • Send promotional emails and marketing communications (you may opt out at any time)
  • Comply with legal obligations and enforce our Terms of Use
  • Detect and prevent fraud

Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Service providers and contractors who assist us in operating the Site (e.g. payment processors, shipping carriers, email providers)
  • Law enforcement or government agencies when required by law
  • A successor entity in the event of a business sale or transfer

Cookies

We use cookies and similar technologies to enhance your experience on the Site, such as keeping items in your cart and personalizing content. You may configure your browser to decline cookies, though some Site features may not function as expected if you do so.

Your Choices

You may access, correct, or request deletion of your personal information by contacting us directly. You may also unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly. We may retain certain information as required by law or for legitimate business purposes after you request deletion.

Children’s Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it from our records promptly.

Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site following any changes constitutes your acceptance of the revised policy.

Governing Law

This Privacy Policy is governed by the laws of the State of Nevada. Any disputes arising under this policy will be resolved through confidential arbitration in Reno, Nevada.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact xplate LLC at:

2104 Savona Ct. Vista, CA 92084
Or reach us through the contact form at xplate.fit.